Gas Emergency Services: Gas Emergency 24 Hour Contact Number: 0800 111 999 If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the above free Gas Emergency Services helpline immediately.
Open all doors and windows to ventilate the property.
Do not turn on/off any electrical switches.
Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition.
If there are any electrical security entry phones/locks, please open door manually.
Water: The Thames Water website has a lot of help and advice and a form for reporting a leak. http://www.thameswater.co.uk
Electricity: UK Power Networks; 0800 3163105 (24 hour helpline) Your electricity network operator looks after the safety and security of your electricity supply. Please contact the operator on the above number in the event of an electrical emergency or power outage.
The Health and Safety Executive has announced new regulations for Gas Safety Flues, which came into effect in January 2013. The reason for the new requirements is to enable Gas Safety Engineers to check the safety of flues, which take fumes away from the boiler that could lead to Carbon Monoxide poisoning.
From 1 January 2013, if you have a boiler that is room-sealed and has a fan-assisted flue you must have inspection hatches or access panels within 1.5metres of each flue joint so that gas engineers can check the boiler flue joints when servicing or repairing your boiler.
Room-sealed, fan-assisted boilers are relatively modern (since 2000), so if your boiler is of the older open-flue type without a fan then, as long as the engineer can perform the normal safety checks on the boiler flue, the new rules should not affect you.
We have confirmed with Johnson & Starley - the original equipment manufacturers, that our systems, as originally installed, are not of that type and so are not affected by the legislation.
Having said that, it would be wise for all residents to check what system they currently have as many have been altered over time since the estate was built.
Boilers should be checked and serviced regularly by a competent Gas Safe registered engineer. Here is a link to the Gas Safe website for more detailed information and links to Gas Safe engineers.
All names were supplied by Leaseholders on the estate. It is NOT a recommendation by Teddington Grange Management Limited.
If you want other trades people added to the list; and/or know that any traders listed have ceased trading and/or you feel they should be removed from the list, please email Teddington Grange Management Ltd.
Central Heating maintenance: All properties were originally fitted with a 'warm air' system of central heating which should for safety reasons be regularly serviced. Many companies can be found in the Yellow Pages to carry out this work.
For the one bedroom flats the heater you require is a Johnson & Starley Hi-spec J25 or later equivalent. The J32 is recommended for the two bed Maisonettes. Owners who have or wish to install radiator type heating should seek advice from a reputable supplier.
Royston-Hart Ltd Warm air heating installation: Specialise in Domestic Warm Air Heating Systems, Est 1971. All engineers are Gas Safe registered. Recommended installers for Johnson & Starley and Lennox warm air heating products. Tel: 077100 96087. Website
Nordec Services Ltd (Warm Air Heating Company) The Courtyard, Sevenacres, Smallfield Road, Horne, Horley, Surrey. RH6 9JP. Tel: 01342 841651 Email - Website
Nordec may offer Senior Citizens a 10% discount
GW Heating Tel: 01296 568247, Mobile 07810 522955
Hills Property Maintenance (Bathrooms – Kitchens)
111a Carlton Road, Walton-on-Thames, KT12 2OH Mob 07850 847792
Mr Burns Heating and Plumbing Tel: 020 825 56363. 25 Wellington Road, Hampton, TW12 1JP
Ken Croucher Tel: 020 8287 4676
9 Strathmore Rd Teddington. TW11 8UJ
R J Blackmore Tel: 020 8977 5266 - Mob. 07860615147
7 Grove Gardens, Teddington TW11 9BQ
Ians Electric Tel: 07956 995101
12 Shirley Avenue, Sutton, Surrey SH1 3QT Email
Ken Gower Mob: 07710 299580 77 Ronelean Road, Surbiton, KT6 7LL Tel: 020 8397 8001
Dapper Window Cleaning Services Mob. 07899 833514
DC Window Cleaning (Darren Cooper) Phone 01932 961408 Mob: 07962 219502 Web: www.dcwindowcleaning.co.uk
Paul Windegaard Mob: 07973 840915 Email pwindegaard@hotmail.co.uk
Owners wishing to replace the original metal frame windows by
approved double glazing may do so ONLY after first obtaining the written consent of the Lessor before you begin any works. It is important that we ensure that a consistent style and quality is used thought out the estate. Our aim is to ensure that all the windows on a block all look the same. It is better to match your adjacent neighbour's window pane layout than be true to the original window units.
If double glazing is to be fitted to 2 bed properties, in the interests of preserving the look of the estate consideration should be given to retaining the original coloured front door.
One company that has met these criteria is System 2000:
System 2000
50 Wheatsheaf Lane
Staines, TW18 2PE
Tel: 01784 441444
This company has been used by a number of residents and is recommended to accurately match the look of the original metal frame windows used on the Estate.
Other companies that have come to our attention are listed below.
Novaglass
86 High Street, Shepperton, Middlesex, TW17 9AU
Contact: Brian Wernham Tel: 01932 224362 Fax: 01932 225020
Knight's Glass
7 The Parade, Staines Rd West, Sunbury-on-Thames, Middx.
Tel: 01932 783479/780046
Ultralux Window Systems
84 High Street, Whitton, Twickenham, Middlesex. TW2 7LS
Tel: (020) 8894 4540/1 and 0800 454355 Fax: (020) 88933857
We know that hard wood flooring transmits sound much more loudly than carpet. If you are considering carrying out this work on your property your flooring MUST NOT cause nuisance to your neighbours.
If you do install hardwood flooring, please ensure that:
a sound insulation layer is be placed under hard floor coverings that conforms to the relevant National Building Specification
the flooring does not go all the way to the walls or edge insulation must be installed
no nails to be used into the subfloor
parquet must not be glued to the subfloor
Remember! That under the terms of the Lease if you take all the precautions above about preventing noise nuisance but your neighbours still make a valid complaints about noise, you do have to remove the floor.
Dexters Teddington Tel; 020 8288 8288 Website: dexters.co.uk
Grace Miller & Co Ltd Tel: 020 8605 1300 or Email: mail@gracemiller.co.uk
IT Help at Home & Office 27 Elton Close Kingston KT1 4EE Tel: Number: 020 3457 626