Our Managing Agent: Grace Millar

Managing Agent

All enquiries regarding the maintenance of the estate should, in the first instance, be directed to our agent. The Property Manager for Harrowdene Gardens is Ruth O'Reilly.

If you have an issue or enquiry associated with Estate maintenance please contact our Managing Agent - agent@teddingtongrange.co.uk

Our managing agent is Grace Miller & Co. Grace Miller was formed in 2000 and specialises in providing estate management services, primarily to residential estates where the residents collectively own the freehold of the building or have responsibility for the management of the property. They manage a variety of private residential estates ranging in size from small blocks of four flats up to large estates of around 200 units. They work closely with clients and aim to deliver an unrivalled professional service. Their Property Managers have many years of experience in this field and pride themselves on providing an efficient and friendly service. For more information about Grace Miller please visit their web site: www.gracemiller.co.uk

Grace Miller is a member of ARMA, the Association of Residential Managing Agents, and is authorised and regulated by the Financial Conduct Authority.

Grace Miller is able to communicate with owners via their online portal which allows owners to view details of their service charge account, important documents and live announcements. Please provide Grace Miller with your email address to enable them to do so.

All enquiries regarding the maintenance of the estate should be directed to Grace Miller. Contact details are as follows:

Grace Miller & Co.
84 Coombe Road
New Malden
Surrey, KT3 4QS

Tel: 020 8605 1200 |  Internet: www.gracemiller.co.uk

Grace Miller & Co. also has a sales and lettings department to complement the existing work of their estate management division. The manager of the sales and lettings department is Chris Brewer who is very familiar with Harrowdene Gardens having dealt with a number of properties on the estate. For a free consultation, please contact Chris on 020 8605 1300.

MyBlockman - Our online portal

Grace Miller has set-up a dedicated mini site called MyBlockman. The documents previously available on this TGML site have therefore been removed.

MyBlockman is a secure account that lets each individual flat owner:

• View current service charge and ground rent transactions

• View and download current and previous service charge applications and statements

• View estimates of service charge expenditure and schedules/apportionment details

• Download important documents such as Accounts, Estate Rules and AGM Minutes

• View and update emergency contact details

• View current building insurance documents and company information

• View important live announcements relating to your development

• Allow a third party such as your partner or letting agent access to your account

If you have not previously used the MyBlockman portal and do not have a login account, lessees will need to email gracemiller@notify.myblockman.co.uk to get a login password.

Whenever there is any new activity on your account you will be notified by email and provided with a link to enable you to log straight into your account.

When your MyBlockman account is activated it will generate notification emails with a link and a password to login, as required to use this service. Emails in respect of MyBlockman will come from gracemiller@notify.myblockman.co.uk

To find a step-by-step guide of how to use MyBlockman, click here or on the icon "What is MyBlockman?" on the login page.